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A Reminder of Current Services

While we continue to scale up our operations we are still working with some limitations.  Please keep an eye on our website news for the latest information, and make sure we have the correct email address and permissions so we can contact you directly with updates - you can set these in your Account area online

An overview of operations: 

Opening times - Goldsmiths' Hall counter is operating 10am - 1pm, Monday to Friday, and Greville Street counter is operating 11am - 3pm, Monday to Friday. 

Continues...

Date Published: 28 August 2020

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August Bank Holiday Closure 2020

Goldsmiths’ Hall will close at 1pm on Friday 28th August 2020 and re-open at 10am on Tuesday 1st September 2020.

The Greville Street office will close at 3pm on Friday 28th August 2020 and re-open at 11am on Tuesday 1st September 2020.

Date Published: 24 August 2020

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Closure of Goldsmiths' Hall - Thursday and Friday

The Assay Office at Goldsmiths’ Hall is temporarily closed today (Thursday 23 July), and will be closed tomorrow (Friday 24 July) due to staffing issues.  

Greville Street office remains open for Early Hall / Next Day service only. 

Apologies for the inconvenience, and thank you for your patience. 

Date Published: 23 July 2020

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Greville Street - service adaptations

This week, the demand for hallmarking services at our Greville Street office has been much greater than we could meet with a significantly reduced team in place.  
While we continue to scale up we may need to alter and withdraw some services.

Date Published: 26 June 2020

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Greville Street accepting packets from Monday 22 June

We are pleased to announce that from Monday 22 June, we will be accepting the submission of packets for hallmarking at our Greville Street office. 
 
However, we are adjusting our services to offer a priority service option and match the output of a significantly reduced team.

Date Published: 18 June 2020

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Spring Bank Holiday 2020

A reminder that we are closed on bank holidays so will not be open on Monday 25 May for spring bank holiday.  But we will resume our reduced counter opening hours at Goldsmiths' Hall of 10am - 1pm from Tuesday 26th May.

We wish you a happy and sunny Bank Holiday weekend!

Date Published: 21 May 2020

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Richard Fox becomes new Prime Warden

The Goldsmiths’ Company is delighted to announce that Richard Fox, Managing Director of Fox Silver, has taken office as Prime Warden, in succession to Dr Timothy Schroder. With a background in silversmithing, design and business leadership, Richard has successfully created beautiful silverware for the likes of Formula One and Rolls Royce for almost four decades. His primary focus will be championing the trade of silversmiths, jewellers and allied industries during his year in office.

Date Published: 21 May 2020

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Partial Reopening of Goldsmiths' Hall and Heathrow

We are pleased to announce that from today, Monday 18 May, we will be accepting the submission of packets (both at the counter and via the post) for Hallmarking at the Hall, and Heathrow, as part of the partial reopening of both sites.

Date Published: 18 May 2020

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Message from Deputy Warden of The Goldsmiths’ Company Assay Office 07.05.20

We know that lack of access to hallmarking has been a significant concern for many of our valued customers. After careful assessment of the advice from Government, including the Department for Business, Energy & Industrial Strategy (BEIS), I am pleased to let you that we will be partially reopening the Assay Office at Goldsmiths’ Hall from Wednesday 13 May for packet collection only.

Date Published: 07 May 2020

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Assay Office Remaining Closed

We are working on reopening as soon as it is safe to do so.  We feel that the current situation in London doesn’t permit us to operate safely for our customers & staff so we will remain closed until at least 8 May 2020.   

We are reviewing our situation regularly with a view to re-opening the Assay Office at the earliest safe opportunity and with the provision of PPE for staff. 

We will update this notice again by 7 May 2020. 

Date Published: 29 April 2020

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The Goldsmiths' COVID-19 Fund

Providing a safety net and protection to jewellers, silversmiths and those working in the allied industries in the UK during the COVID-19 crisis is our top priority. Individual jewellers and silversmiths can now apply for grants and loans to get through the crisis.

Date Published: 21 April 2020

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A Message from The Deputy Warden of The Goldsmiths’ Company Assay Office 07.04.20

HM The Queen's speech struck a chord with me – I am proud of how our teams at the Assay Office met the mounting challenges of taking in work to be assayed and hallmarked, and I am satisfied that our decision to stay closed is the best course of action, and one of integrity. As a London company with five sites across the Capital, I want to make sure our teams avoid public transport, can stay safe and stay at home. This is as much for their safety as it is for yours, our valued customers

Date Published: 14 April 2020

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Hallmarking arrangements during temporary closure of Assay Offices

Press Release from the British Hallmarking Council:

The pandemic has caused many disruptions to business across the U.K. The UK Assay Offices have of course been similarly affected and from the end of today all four Offices will be closed for at least three weeks.


Any business that requires product hallmarking or needs advice should contact the Assay Office they usually use and guidance will be provided.


The British Hallmarking Council is maintaining an overview of the situation and further information will be issued when Government restrictions are lifted.

Please email the Goldsmiths' Company Assay Office on unhallmarked@assayofficelondon.co.uk 

Date Published: 14 April 2020

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